How can a dental office prepare for an announced audit ?
Again, state law grants a plan the authority to conduct an audit of a dental office and this right must be included in a plan’s contract with its network providers. In addition to referencing the audit within the provider contract, a plan may include more detailed information on the scope of a quality assurance audit in its dentist handbook. In 2002, CDA assisted the California Association of Dental Plans (CADP) in its development of a standardized quality assessment audit tool that can be used by every dental plan licensed in California. While state law does not require every plan to use a uniform audit tool, CADP has encouraged its member plans to use it and most now do. CADP's standardized audit tool is the basis for its auditor certification training.